Introduction
At Spume FM, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect the data you provide. Should you have any concerns, please contact us at the email provided below.
Information We Collect
We may collect the following types of personal information:
Information You Provide to Us
- Contact Information: When you contact us, sign up for newsletters, or engage with us, we may collect your name, email address, phone number, and any other details you provide.
- Account Information: If you create an account, we may collect your username, password, and other relevant information.
- Payment Information: If you make purchases or donations, we may collect payment details like credit card information and billing address. Payments are securely processed by third-party providers; we do not store payment details directly.
Information We Collect Automatically
- Log Data: We automatically collect information about your visit, such as your IP address, browser type, operating system, referral URL, pages viewed, and the date and time of access.
- When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable. This data is never sold on or passed to other companies.
- Cookies: We use cookies and similar tracking technologies to gather data on your interactions with our Site. These help improve functionality, personalise your experience, and analyse usage patterns. For more details, see our Cookie Policy.
Information from Third Parties
- We may receive information about you from social media platforms, advertising networks, and analytics providers. This may include your social media profile, interests, and online activities.
How We Use Your Information
- To Provide and Improve Services: We use your information to maintain, personalise, and enhance our Site and services, and to respond to inquiries.
- To Process Transactions: Your payment information is used to manage transactions and accounts securely.
- To Communicate with You: We may use your contact information to send updates, newsletters, and marketing materials. You can opt out of marketing communications at any time.
- To Analyse Site Performance: We use log data and cookies to understand how users interact with the Site, diagnose technical issues, and enhance user experience.
- To Comply with Legal Obligations: We may use your data to comply with applicable laws, regulations, and legal processes.
How We Share Your Information
- With Service Providers: We may share your information with third-party service providers who assist with operating our Site, processing payments, data analysis, and other services.
- With Legal Authorities: We may disclose your information to law enforcement or regulatory authorities when required by law.
- In Business Transfers: If Spume FM undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
- We implement appropriate security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request that we correct any inaccuracies in your personal information.
- Deletion: You may request the deletion of your personal information, subject to legal obligations.
- Objection: You can object to certain types of processing, such as direct marketing.
- Withdrawal of Consent: If you have provided consent for processing, you may withdraw it at any time.
App Data
- For iOS Apps:
The Spume FM iOS App does not collect any user data when installed or launched on your device.
- For Android Apps:
The Spume FM Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the 'state' of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data.
The Android App also requires access to local storage. This is to store its configuration for faster launch times.
Additional Information
- Third-Party Links: Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
- Children’s Privacy: Our services are not intended for children under 16, and we do not knowingly collect information from them. If we are made aware that we have collected such data, we will delete it.
- Policy Updates: We may revise this policy from time to time. When updates are made, the "Effective Date" will be updated accordingly.
If you have any questions about this Privacy Policy, please contact us at studio@spumefm.co.uk.
Effective Date: 20 September 2024
Right On.
